Pair with SwitchBot Lock passcode or Touch ID entry.

Set up and connect to your SwitchBot Lock via Bluetooth.

Choose from 4 types of passcode.

1. Permanent Passcodes
2. Temporary Passcodes
3. One-time Passcodes
4. Emergency Passcodes

Use SwitchBot NFC Card(included in the package) to unlock instantly.

Share passcodes via our app.

Durable and Secure.

Customer Reviews

Based on 18 reviews
89%
(16)
11%
(2)
0%
(0)
0%
(0)
0%
(0)
R
Rob Teichman
Should stop selling the non-fingerprint keypad

The fingerprint keypad is great. It’s also the exact same size, and does everything the non-fingerprint keypad does. Why even offer the unit without a fingerprint. Yes it costs more, but maybe something can be done to bring the cost down as it simplifies inventory and marketing by not having 2 devices that are so much alike.

M
Michel Mathieu

SwitchBot Keypad

J
Jaesung Lee
Secure, elegant, and easy to install

I have the switchbot lock and the keypad is a great addition. They really make it easy to install and use. The design is sleek, and not an eyesore like most other keypads. I would recommend this product to anybody looking to modernize their home security.

This is home security done right!

C
Chip W.
Perfect for access to our rental cottage

We installed a switchbot Lock on our rental property a few months ago and it's been great. Easy to use and share access with renters. The keypad makes things even easier now! This month for our new renters, we asked them what unique key code they wanted (and would remember) and set it up before their arrival. They were able to let themselves in when they got there and they can come and go without a phone (or key!). Have been waiting for this and excited it's finally here!

D
Debbie
Super Convenient

We purchased the keypad along with the switchbot Smart Lock since we tend to have family members stop by our house pretty frequently. The Keypad allows us to easily and safely let our family into our home without having to be physically there. No more having to leave our spare keys under our welcome matt, which is very risky to do. Super easy to install and use!

Terms and Conditions

Items directly purchased from www.switch-bot.com can be returned in 30-days for a full refund or exchanged under the following circumstances:

1. Missing, Damaged, or Wrong Items.

Please inspect your order as soon as you receive it. We always do our best to deliver your order in an efficient manner and strive to make sure your orders are complete and undamaged. If in the unlikely event your order is missing, incorrect, or damaged, please contact us immediately.

2. Malfunction or Serious Product Quality Issues.

Please read the Manual first before you set up and use your product. In the meantime, you can refer to the FAQ page of our official website or ask for assistance via “Feedback” via the SwitchBot App. If you have encountered malfunction or product quality issues that affect the use of your product, please contact us within 30 days of receipt of shipment.

3.If your product is unopened you are eligible for a return or refund.

Other notes:

1.If your product is not faulty and you have already opened your device, we do not offer refund or exchange.

2.Any item that is damaged through customer misuse or missing parts due to customer tampering cannot be returned or refunded.

3.If customers choose the wrong rail model subjectively, we will not provide any return or exchange service after this 30-day period has expired.

4.Before returning an item, please make sure that you contact our returns team at support@wondertechlabs.com,this helps us to make sure your return is received in a safe and timely manner. Should you fail to notify us of a return being made,SwitchBot will not be held accountable for loss of stock and/or losses incurred due to negligence when in transit.

5.For non-quality-related warranty claims,the buyer will be responsible for all shipping costs.

Return and Refund Procedure

1.If you are looking to apply for a return or refund,please email the following information to support@wondertechlabs.com, we will send a confirmation email to you within 3 business days of your request.

*Order ID

*A description of the reason for your return

* A video/image that explains the issue

2.We will confirm if the package is unopened or not, and will supply a return address to customer.

3.Customer will then send back the package and device.

4.Customer must then provide a tracking number for their delivery.

5.Our processing centre will confirm there are no issues with the return.6.Refund will be processed.

Note: The time it takes for products to be sent back to our warehouse varies and may take up to as long as 1 month. Our warehouse accepts returns every two weeks . If you find that your return has not been processed according to your expectations, we would ask that you please wait patiently; (our warehouse is located in three places: the United States, United Kingdom and Europe), and we will deal with your return as fast as we can.

The following content should help solve some frequently asked questions regarding our refund policy.

How can I cancel my order?

You can cancel your order within 12 hours of order placement, if your order has been submitted for more than 12 hours it cannot be canceled unless it hasn't been shipped out yet.

Note:Please allow us 24 hours to fully process orders, if you do not receive a tracking number in more than 72 hours please contact us at support@wondertechlabs.com.

Fast Shipping
30-Day Money Back Guarantee
1 year
warranty
Customer Support

Customer Reviews

Based on 18 reviews
89%
(16)
11%
(2)
0%
(0)
0%
(0)
0%
(0)
R
Rob Teichman
Should stop selling the non-fingerprint keypad

The fingerprint keypad is great. It’s also the exact same size, and does everything the non-fingerprint keypad does. Why even offer the unit without a fingerprint. Yes it costs more, but maybe something can be done to bring the cost down as it simplifies inventory and marketing by not having 2 devices that are so much alike.

M
Michel Mathieu

SwitchBot Keypad

J
Jaesung Lee
Secure, elegant, and easy to install

I have the switchbot lock and the keypad is a great addition. They really make it easy to install and use. The design is sleek, and not an eyesore like most other keypads. I would recommend this product to anybody looking to modernize their home security.

This is home security done right!

C
Chip W.
Perfect for access to our rental cottage

We installed a switchbot Lock on our rental property a few months ago and it's been great. Easy to use and share access with renters. The keypad makes things even easier now! This month for our new renters, we asked them what unique key code they wanted (and would remember) and set it up before their arrival. They were able to let themselves in when they got there and they can come and go without a phone (or key!). Have been waiting for this and excited it's finally here!

D
Debbie
Super Convenient

We purchased the keypad along with the switchbot Smart Lock since we tend to have family members stop by our house pretty frequently. The Keypad allows us to easily and safely let our family into our home without having to be physically there. No more having to leave our spare keys under our welcome matt, which is very risky to do. Super easy to install and use!