Customer Reviews

Based on 13 reviews
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J
JUSTIN HYDE
Achieved a spouse approval score of 5*

Ok thanks to Reid from Smart Home solver for the title, but it's true. I bought this at the current deal in The UK after seeing many YouTube videos about it (Paul hibbert , stu's reviews etc) and watching it closely since its initial announcement, as very keen to have a solution that doesn't include refilling and manual emptying of dirty water . It was a little bit of a hard sell for my other half and rightly so because it's not cheap, however, we have two children under five who regularly are leave our house covered in sand, mud and other detritus as well as all the mess that comes from feeding them at the dinner table. After just a few days she was completely sold. Clean up usually takes around 15-20 minutes each day just to stay on top of things. Time that is better spent elsewhere. With the S10, I simply have to pick up their toys and set it to go. When I come back down from putting them to bed everything is clean and I don't have to pick bits of food and other rubbish out of my socks. It's genuinely brilliant and although this mop could perhaps be stronger (i'm sure this will be in the next iteration) it does a perfectly decent job and just means I have to get the Steam mop out less regularly to fully cleanse and sterilise the floor. I think even my cleaner was impressed.

The model I bought also came with the manual fill water tanks and a water leak sensor. I don't know whether these will be included in the final model and it appears that these were part of the initial Kickstarter packs, so I'm very grateful for those. You may have to pay extra
My ultimate aim is to install the water unit under the floating sink in my downstairs bathroom and put an actuator on my cupboard door so that opens and closes automatically it does everything automatically once I leave the house.

As of right now, the only downsides are:
- it's quite a heavy unit, so as it moves around there's a low rumble which can be heard upstairs. I don't think there's any getting away from that though and when the vacuum element fires up louder on carpet. It's particularly loud compared to the background noise it makes if it's on hard surfaces.
If it's on hard surfaces. I don't think we'll use it at night for this reason, but it's perfectly good to use in the evening when putting the kids to bed or when we leave the house.
-with it is that it can't mop my upstairs. It wasn't very clear about this on the instructions and no mention on any reviews. You can however simply place it on the 1st floor and it automaps itself and will vacuum until the battery runs out. I'm I'm still experimenting with this at the moment and you need to pretty much ensure it's put down in the same place every time you set it to run. I'm also assured by which bot that they are working on a mopping solution for a first floor which may include ensuring it is full before it does a mop on that section of the map.

Overall very impressed and although it hasn't been cheap I'm hoping it's a really good investment just to give me time back for both my children and my family.

Thanks to Switchbot for this. Looking forward to more innovation in the future. Great stuff.

R
Randy Stevens
Too convenient!

As a woman living alone, I was a bit nervous at first, but following the guide, I managed to set up the water station and everything else without any trouble.
It automatically tells the difference between floors and carpets, and it really doesn’t mop the carpet areas, so I can use it without worrying. It lights up like little eyes when it’s cleaning in tight spaces, which is just adorable!
The app’s restricted zone feature is a lifesaver! I set the pet feeding area and the toilet as restricted zones, and it smartly avoids those spots. So impressive!
I’ve always been concerned about the space under the sofa, but this thing cleans it thoroughly, and it’s such a relief! At first, I thought the water exchange station might be in the way, but it’s actually quite small and unobtrusive, only going there during cleaning. It can automatically exchange water, and it even dries the mop by itself. It’s amazing how you can complete all your floor cleaning tasks just by using the app—it’s like living in the future! I’m so blown away...!
If you’re on the fence, I absolutely recommend it.

L
Leon T.