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1 year
warranty

Only for SwitchBot Curtain Rod

Rod Pocket curtain is NOT supported

For Grommet curtains, Grommet Kit is recommended

SwitchBot Curtain Rod type supports Grommet, Ring Top, Back Tab and Tab Top curtains

Customer Reviews

Based on 11 reviews
36%
(4)
55%
(6)
0%
(0)
9%
(1)
0%
(0)
M
Mourad

SwitchBot Curtain Grommet Kit

B
Bruno Canha

Easy to assemble!

D
Don Stankard
Curtain control

Works as described. However had to use a bit of sandpaper on underside of wooden rod as driving wheel was slipping. After this all ok, linked to Alexa with no problem and can now open and close with voice command. Been operational for a couple of weeks and battery level is at 92%. Will be interesting to see how long it takes before requiring a recharge with normal use after some considerable playing with and demonstrating it.

A
Alex Bouffard
Was skeptical at first but it’s invisible

I have a giant window that has two double hung windows on each side of a picture window.... 154”total... this accessory helped space out the grommets to ease the strain on the robots and was invisible basically...

J
Jose Sanchez
It can work

I tried following the picture they have on the site, but it did not work. After 2-3 tries I found the right way to use it. It has been working fine for the past week.

Terms and Conditions:

Items directly purchased from uk.switch-bot.com can be returned in 30-days for a full refund or exchanged under the following circumstances:

1. Missing, Damaged, or Wrong Items.

Please inspect your order as soon as you receive it. We always do our best to deliver your order in an efficient manner and strive to make sure your orders are complete and undamaged. If in the unlikely event your order is missing, incorrect, or damaged, please contact us immediately.

2. Malfunction or Serious Product Quality Issues.

Please read the Manual first before you set up and use your product. In the meantime, you can refer to the FAQ page of our official website or ask for assistance via “Feedback” via the SwitchBot App. If you have encountered malfunction or product quality issues that affect the use of your product, please contact us within 30 days of receipt of shipment.

3. If your product is unopened you are eligible for a return or refund.

Other Notes:

1. 30 day Return Policy: If you do not like/are not satisfied with an item within 30 days of receiving it, you can return the item for a refund or an exchange providing it is in a perfect and resalable condition. Products must be returned in the condition they were received in. If products show evidence of installation or user abuse, or are not in a resalable condition when returned, then the user will not be eligible for a refund or exchange. Should you with to make a refund or exchange, you will be liable for return postage costs.

2. Any item that is damaged through customer misuse or missing parts due to customer tampering cannot be returned or refunded.

3. If customers choose the wrong rail model subjectively, we will not provide any return or exchange service after this 30-day period has expired.

4. Before returning an item, please make sure that you contact our returns team at support@wondertechlabs.com,this helps us to make sure your return is received in a safe and timely manner. Should you fail to notify us of a return being made,SwitchBot will not be held accountable for loss of stock and/or losses incurred due to negligence when in transit.

5. For non-quality-related warranty claims,the buyer will be responsible for all shipping costs.

6. In case warranty info is different on product packages, web store pages, and legal requirements, the longest period applies.

Return and Refund Procedure:

1. If you are looking to apply for a return or refund,please email the following information to support@wondertechlabs.com, we will send a confirmation email to you within 3 business days of your request.
*Order ID
*A description of the reason for your return
*A video/image that explains the issue

2. We will confirm if the package is unopened or not, and will supply a return address to customer.

3. Customer will then send back the package and device.

4. Customer must then provide a tracking number for their delivery.

5. Our processing centre will confirm there are no issues with the return.

6. Refund will be processed.

Note:
The time it takes for products to be sent back to our warehouse varies and may take up to as long as 1 month. Our warehouse accepts returns every two weeks . If you find that your return has not been processed according to your expectations, we would ask that you please wait patiently; (our warehouse is located in three places: the United States, United Kingdom and Europe), and we will deal with your return as fast as we can.

The following content should help solve some frequently asked questions regarding our refund policy.

How can I cancel my order?

You can cancel your order within 12 hours of order placement, if your order has been submitted for more than 12 hours it cannot be canceled unless it hasn't been shipped out yet. Note: Please allow us 24 hours to fully process orders, if you do not receive a tracking number in more than 72 hours please contact us at support@wondertechlabs.com

Question: 

How to install SwitchBot curtain?
Answer: 

U Rail Installation Video Guide

U Rail Setup Guide

How to stick Solar Panel on your curtain Video Guide

Question: 

How to set up SwitchBot Meter?
Answer: 

SwitchBot Meter Setup Video guide

Question: 

How to set up SwitchBot Bot?
Answer: 

SwitchBot Bot Turn ON/OFF Video

SwitchBot Bot Setup Guide

Question: 

How to set up SwitchBot Hub Mini?
Answer: 

Hub Mini Setup Guide

Question: 

How to set up SwitchBot Smart Humidifier?
Answer: 

SwitchBot Smart Humidifier Setup Guide

Question: 

How to set up SwitchBot with Alexa, Google Assistant, Siri, IFTTT?
Answer: 

Setup Guide

 

 

Customer Reviews

Based on 11 reviews
36%
(4)
55%
(6)
0%
(0)
9%
(1)
0%
(0)
M
Mourad

SwitchBot Curtain Grommet Kit

B
Bruno Canha

Easy to assemble!

D
Don Stankard
Curtain control

Works as described. However had to use a bit of sandpaper on underside of wooden rod as driving wheel was slipping. After this all ok, linked to Alexa with no problem and can now open and close with voice command. Been operational for a couple of weeks and battery level is at 92%. Will be interesting to see how long it takes before requiring a recharge with normal use after some considerable playing with and demonstrating it.

A
Alex Bouffard
Was skeptical at first but it’s invisible

I have a giant window that has two double hung windows on each side of a picture window.... 154”total... this accessory helped space out the grommets to ease the strain on the robots and was invisible basically...

J
Jose Sanchez
It can work

I tried following the picture they have on the site, but it did not work. After 2-3 tries I found the right way to use it. It has been working fine for the past week.